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IT & phones for healthcare & allied health

IT and phones for practices that run on the clock

Reception is the front door of a practice. We give clinics a phone system that queues, records and routes calls sensibly, IT that keeps practice management software up, and security that satisfies privacy obligations — all supported locally, around clinic hours.

  • Privacy Act 1988 (APPs)
  • My Health Record
  • RACGP Standards
  • Essential Eight
Medical practice reception desk with phone and appointment screen

The challenges

What gets in the way

Busy reception lines

Patients hang up, book elsewhere, or arrive frustrated.

Privacy obligations

Health records demand real security, not a password on a sticky note.

Practice software

Best Practice, Genie or Dental4Windows must simply work, every day.

After-hours cover

Overflow and on-call routing without a receptionist on site.

The solutions

How we help

The services that matter most in this sector, in the order we usually roll them out.

  • Hosted Phone System

    A 3CX phone system that runs in the cloud, works wherever your people are, and is managed for you from Adelaide.

    Learn more
  • Contact Centre Solutions

    Custom solutions for contact centres, with call queues, reporting and CRM integration.

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  • Managed IT Support

    Unlimited help desk, proactive monitoring and on-site support for a flat monthly fee.

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  • Cyber Security

    Layered protection for small and medium business — endpoints, email, identity, backups and your people.

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  • Backup & Disaster Recovery

    Tested, immutable backups of servers, Microsoft 365 and workstations — and a plan to be back up in hours, not weeks.

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  • Business Grade Internet

    Fast, reliable business-grade connections — from NBN to dedicated fibre at up to 10Gbps.

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Frequently asked questions

Still have questions?

Talk to a local specialist — no call centre, no scripts.

Other industries

We also work with

  • Legal & Professional Services

    Law, accounting and advisory firms where confidentiality, billable time and reliable communication are non-negotiable.

    See how we help
  • Construction & Trades

    Builders, trades and contractors with a team on the road, a site office that moves, and jobs that cannot wait for IT.

    See how we help
  • Retail & Hospitality

    Shops, venues and multi-site groups where the point of sale, the internet and the phones must stay up through service.

    See how we help
  • Real Estate & Property

    Agencies and property managers who live on the phone, work from open homes, and cannot lose a lead.

    See how we help
  • Not-for-profit & Community

    Charities, associations and community organisations that need enterprise reliability on a member-funded budget.

    See how we help

Let's talk about healthcare & allied health

Tell us how your business runs day to day. We will come back with a plain-English plan and a quote.