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NBN for business

The same three letters, a very different product

Business NBN and residential NBN arrive on the same infrastructure, and that is where the similarity ends. Business products carry different contention, different assurance arrangements and options a home plan never offers — static addressing, higher upload, and a support path that does not begin with a queue. We work out which product your address can take and what your business actually needs from it.

  • Business-grade products, not a repackaged home plan
  • Static IP available
  • Optional 4G failover on the same router
  • We tell you what your address can actually get

What makes it business grade

Lower contention

Business products are engineered to share capacity with fewer services, which is what you feel at 10am rather than at 10pm.

Upload that matches the job

Higher upload tiers where the technology at your address supports them, so cloud files and backups are not crawling.

Static IP

A fixed address for VPNs, remote access and anything that needs to be found from outside.

Failover built in

Add business-grade 4G backup so a fault on the fixed line does not stop the day.

Configured for voice

If we run your phone system, the connection is set up to prioritise calls from the start.

A fault path that works

You report it to us, we carry it with the carrier, and we tell you what is happening rather than waiting for you to chase.

What is at your address

The technology at your building decides most of this

NBN reaches different buildings by different means, and what is in your street sets the ceiling on speed, upload and which products are available at all. Rather than quoting a plan and discovering the limits afterwards, we check the address first and tell you what is genuinely available — including when the honest answer is that fixed fibre would serve you better.

What our customers say

Reviews as published, with a link back to the original.

  • Great company to deal with, service and support is absolutely first class, have landline phones, mobiles and internet with these guys and it's a breeze. Highly recommend.
  • The team at TelcoCentric go above and beyond! If we have an issue, which can happen with the good old internet, they are either remotely sorting it for us or sending someone out. Couldn't recommend them highly enough! Thanks Ari and Jake especially although it is the whole team I'm sure.
  • Luke and the team (Lee, Maruf and support crew) have been a great help setting up our phone system for our trade company in NSW with 35+ staff. They have been very responsive and helpful and it’s probably been the smoothest transition between phone systems I’ve ever had. Thanks team! I’m looking forward to working with you from now on.
  • We would like to extend our sincere thanks to Luke and the entire TelcoCentric team for their exceptional expertise, professionalism and support throughout the installation of our new phone and fax-to-email system. From the outset, the team made what could have been a complex process remarkably straightforward. They took the time to understand our requirements, provided clear and practical guidance, and were consistently available to answer our questions and assist whenever needed. Their extensive knowledge, patience and attention to detail were evident throughout the entire process. They went above and beyond to ensure we had a solution that was not only reliable and efficient, but also perfectly suited to our business needs. We were particularly impressed with the support we received when relocating to a new premises. The transition was handled seamlessly, with the team ensuring everything was coordinated and operational with minimal disruption. The entire TelcoCentric team has been exceptional to deal with; professional, responsive, knowledgeable and genuinely committed to delivering outstanding customer service. It is refreshing to work with a company that takes the time to listen, provides personalised solutions and consistently goes the extra mile for its customers. A special thank you to Luke and the whole TelcoCentric team for making the entire experience so seamless and for looking after us every step of the way. We are extremely pleased with our new system and would have no hesitation in highly recommending TelcoCentric to anyone looking for a professional, reliable and customer-focused telecommunications provider. Thank you again, Luke and the TelcoCentric team, for your outstanding service. ⭐⭐⭐⭐⭐
  • We recently brought our phone system into the 21st century, and the switch has been fantastic. From the first call, the team was responsive, professional, and genuinely helpful in getting everything set up. The onboarding process was smooth and well communicated — no confusing back-and-forth, no chasing people for updates. They walked us through each step clearly and made sure everything was working correctly. Even when we changed our plan partway through, the team was ready and willing to help at every point — nothing was too much trouble. What really stood out was the customer service. Every query we had was answered quickly, and the team clearly knew what they were doing. It's rare to find a provider that's this easy to deal with, especially for a business switch that can often be a headache. Highly recommend if you're looking for a telco provider that actually delivers on service and support.
  • The whole team at TelcoCentric have been fantastic. The support we've received throughout the process has been great. Definitely recommend!
  • We recently engaged Telcocentric to install our new phone system, and the experience exceeded our expectations from start to finish. The team was professional, knowledgeable, and highly responsive throughout the entire process. They took the time to understand our business requirements, provided clear recommendations, and delivered a seamless transition with minimal disruption to our operations. The installation was completed efficiently and on schedule, and their training and ongoing support have been exceptional. We would highly recommend Telcocentric to any business looking for a professional telecommunications provider. Thank you to the entire Telcocentric team for a fantastic job and for making what could have been a complex project straightforward and stress-free. Mark Lenartowicz Proficient Fire Protection
  • We have fantastic experience with telcocentic, their team is professional and incredibly knowledgeable. They made the process seamless and stressfree.
  • Great company to deal with

Explore

More Business Internet

  • Business Grade Internet

    Not sure which connection you need? The comparison, and how we decide between them.

    Learn more
  • Fixed Fibre

    Dedicated fibre into your building — uncontended, symmetrical, and scalable to gigabit and beyond where fibre is available.

    Learn more
  • Symmetrical Connections

    Upload matched to download, so backups, cloud files, video calls and hosted voice stop competing for a narrow lane.

    Learn more

Ready to talk about nbn for business?

Tell us what you have today and what is not working. We will come back with a plain-English recommendation and a quote.