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Dedicated fibre

Your own fibre, not a share of someone else’s

Fixed fibre is a dedicated service delivered into your building rather than a share of a neighbourhood’s capacity. The bandwidth you buy is the bandwidth you have, at any hour, in both directions. It is the connection for businesses whose work stops when the link slows down: multi-site operations, anyone running servers or contact centres, and offices where a hundred people are on the same link at once.

  • Uncontended — the capacity is yours
  • Symmetrical upload and download
  • Scalable to gigabit and beyond where fibre is available
  • Suits multi-site, contact centre and server workloads

What dedicated fibre changes

Bandwidth you can count on

No contention with other customers, so the link performs the same in the middle of the working day as it does overnight.

Symmetrical by design

Upload matched to download, which is what large file transfers, offsite backup and video conferencing actually depend on.

Room to grow

Increase capacity as the business grows, usually without changing the physical service into the building.

Links between sites

Join offices, warehouses and data centres so internal traffic stays on your own network.

IP ranges

Static addressing, and larger blocks where you are hosting services of your own.

A second path

Pair the fibre with 4G backup or a second carrier so a single cable fault is not a closed office.

Getting it in

Some buildings already have it. Some need a build.

Whether fibre can be delivered to you, and how long it takes, depends on what is already in the building and in the street. Some addresses are ready to connect. Others need construction, which carries a lead time and sometimes a cost, and both are worth knowing before you plan around a date. We find out which one you are before you commit to anything.

What our customers say

Reviews as published, with a link back to the original.

  • Great company to deal with, service and support is absolutely first class, have landline phones, mobiles and internet with these guys and it's a breeze. Highly recommend.
  • The team at TelcoCentric go above and beyond! If we have an issue, which can happen with the good old internet, they are either remotely sorting it for us or sending someone out. Couldn't recommend them highly enough! Thanks Ari and Jake especially although it is the whole team I'm sure.
  • Luke and the team (Lee, Maruf and support crew) have been a great help setting up our phone system for our trade company in NSW with 35+ staff. They have been very responsive and helpful and it’s probably been the smoothest transition between phone systems I’ve ever had. Thanks team! I’m looking forward to working with you from now on.
  • We would like to extend our sincere thanks to Luke and the entire TelcoCentric team for their exceptional expertise, professionalism and support throughout the installation of our new phone and fax-to-email system. From the outset, the team made what could have been a complex process remarkably straightforward. They took the time to understand our requirements, provided clear and practical guidance, and were consistently available to answer our questions and assist whenever needed. Their extensive knowledge, patience and attention to detail were evident throughout the entire process. They went above and beyond to ensure we had a solution that was not only reliable and efficient, but also perfectly suited to our business needs. We were particularly impressed with the support we received when relocating to a new premises. The transition was handled seamlessly, with the team ensuring everything was coordinated and operational with minimal disruption. The entire TelcoCentric team has been exceptional to deal with; professional, responsive, knowledgeable and genuinely committed to delivering outstanding customer service. It is refreshing to work with a company that takes the time to listen, provides personalised solutions and consistently goes the extra mile for its customers. A special thank you to Luke and the whole TelcoCentric team for making the entire experience so seamless and for looking after us every step of the way. We are extremely pleased with our new system and would have no hesitation in highly recommending TelcoCentric to anyone looking for a professional, reliable and customer-focused telecommunications provider. Thank you again, Luke and the TelcoCentric team, for your outstanding service. ⭐⭐⭐⭐⭐
  • We recently brought our phone system into the 21st century, and the switch has been fantastic. From the first call, the team was responsive, professional, and genuinely helpful in getting everything set up. The onboarding process was smooth and well communicated — no confusing back-and-forth, no chasing people for updates. They walked us through each step clearly and made sure everything was working correctly. Even when we changed our plan partway through, the team was ready and willing to help at every point — nothing was too much trouble. What really stood out was the customer service. Every query we had was answered quickly, and the team clearly knew what they were doing. It's rare to find a provider that's this easy to deal with, especially for a business switch that can often be a headache. Highly recommend if you're looking for a telco provider that actually delivers on service and support.
  • The whole team at TelcoCentric have been fantastic. The support we've received throughout the process has been great. Definitely recommend!
  • We recently engaged Telcocentric to install our new phone system, and the experience exceeded our expectations from start to finish. The team was professional, knowledgeable, and highly responsive throughout the entire process. They took the time to understand our business requirements, provided clear recommendations, and delivered a seamless transition with minimal disruption to our operations. The installation was completed efficiently and on schedule, and their training and ongoing support have been exceptional. We would highly recommend Telcocentric to any business looking for a professional telecommunications provider. Thank you to the entire Telcocentric team for a fantastic job and for making what could have been a complex project straightforward and stress-free. Mark Lenartowicz Proficient Fire Protection
  • We have fantastic experience with telcocentic, their team is professional and incredibly knowledgeable. They made the process seamless and stressfree.
  • Great company to deal with

Explore

More Business Internet

  • Business Grade Internet

    Not sure which connection you need? The comparison, and how we decide between them.

    Learn more
  • NBN for Business

    Business NBN with lower contention, static IP and 4G failover — not the plan that shares capacity with the whole street.

    Learn more
  • Symmetrical Connections

    Upload matched to download, so backups, cloud files, video calls and hosted voice stop competing for a narrow lane.

    Learn more

Ready to talk about fixed fibre?

Tell us what you have today and what is not working. We will come back with a plain-English recommendation and a quote.