Insights
What we are seeing, and what to do about it
Industry news, opinion and practical how-tos from the people who run Adelaide businesses' phones and IT.
Moving your phone system to the cloud without an outage
Number porting is the part that goes wrong, and it goes wrong in predictable ways. Here is the sequence we use so the phones never stop ringing.
The TelcoCentric team
What to check before you sign a business internet contract
The headline speed is the least interesting number on the page. Six things that determine whether the connection actually works for a business.
The TelcoCentric team
Teams calling is not a phone system
Microsoft Teams is an excellent way for colleagues to call each other. That is a different problem from running a business phone number, and the gap catches people out.
The TelcoCentric team
The Essential Eight for small business: where to actually start
Eight controls, four of which you can put in place this month. A plain-English read on which parts of the ACSC framework earn their keep first in a twenty-person business.
The TelcoCentric team
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