Adelaide's fastest growing 3CX partner
Managed IT and cloud phone systems for Australian business
TelcoCentric designs, installs and proactively manages 3CX cloud phone systems for Australian business — and looks after the IT, security and connectivity around them. One Adelaide team, unlimited support, one bill.

Technology we deliver and support
Hosted solutions
Cloud services give your business the most flexibility and reliability
Whether it's your phone system, desktop or server, they should be always accessible and secure. Today more businesses than ever rely on communication and digital information to run successfully. We help with every part of the process to migrate your traditional on-site systems to their online equivalent.
Availability and redundancy
Multiple backups keep you online through outages and upgrades.
Security
Global cyber-security protection, managed for you.
Mobility
Work from the office, home or the road with the same tools.
Proactively managed
Monitored, patched and reviewed by the Adelaide team that installed it.

Our services
Everything your business needs to stay connected
One provider, one account manager, one bill — for phones, internet, mobiles and cloud.
Cloud Phone Systems (PBX)
3CX hosted phone systems, contact centre, call reporting, business mobiles and e-Fax — designed, installed and managed from Adelaide.
Explore Phone SystemsManaged IT Services
Support, security, Microsoft 365, backup, cloud hosting and connectivity — looked after by one Adelaide team for a flat monthly fee.
Explore Managed IT
Hosted phone systems
A Titanium 3CX partner — one of the top six in Australia
We work with 3CX to deliver one of the most robust hosted phone system platforms on the market. Titanium is 3CX’s highest partner tier, which means direct vendor escalation and certified engineers in-house. Every install is custom, with unlimited support, because we are confident in it.
- Proactive Adelaide-based management
- Integrates with your CRM or ticketing system
- Unlimited support, no per-ticket charges
- Daily backups and built-in redundancy

Trusted by businesses across South Australia and beyond
We use the technology and services we sell, and we have been installing, hosting and supporting them for Australian businesses for over a decade.
- 8,000+
- Handsets installed
- 400+
- Hosted servers
- 11,000+
- Mobile app users
- 590+
- Happy clients
Industries
Solutions shaped by your industry
Compliance, after-hours cover, multi-site — we have done it before in your sector.
- See how we help
Healthcare & Allied Health
Medical, dental and allied health practices that cannot afford a phone that rings out or a record that is not there.
- See how we help
Legal & Professional Services
Law, accounting and advisory firms where confidentiality, billable time and reliable communication are non-negotiable.
- See how we help
Construction & Trades
Builders, trades and contractors with a team on the road, a site office that moves, and jobs that cannot wait for IT.
- See how we help
Retail & Hospitality
Shops, venues and multi-site groups where the point of sale, the internet and the phones must stay up through service.
- See how we help
Real Estate & Property
Agencies and property managers who live on the phone, work from open homes, and cannot lose a lead.
- See how we help
Not-for-profit & Community
Charities, associations and community organisations that need enterprise reliability on a member-funded budget.
What our customers say
Reviews as published, with a link back to the original.
Accredited, and happy to be checked

Titanium 3CX Partner
3CX's highest partner tier, and one of only six in Australia. It means certified engineers in-house and escalation direct to the vendor rather than through a distributor.
Latest from Insights
Phone systems, managed IT and cyber security, explained.
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Teams calling is not a phone system
Microsoft Teams is an excellent way for colleagues to call each other. That is a different problem from running a business phone number, and the gap catches people out.
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The Essential Eight for small business: where to actually start
Eight controls, four of which you can put in place this month. A plain-English read on which parts of the ACSC framework earn their keep first in a twenty-person business.
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Frequently asked questions
Ready to bring your business into the cloud?
Ask us for a demo — we use the technology we sell. No obligation, no call centre.
