Help centre

How do I…?

Answers to the things customers ask us most. If it is not here, call us — we would rather write the article than have you stuck.

Getting started
What to expect when you join us, and what we need from you.
- What we need from you before we install your phone system
- What happens on cutover day
Internet and connectivity
When the connection misbehaves, and how to tell us something useful.
- Your internet has dropped — what to check first
- How to run a speed test that tells us something useful
Security
Suspicious emails, passwords, and what to do when something looks wrong.
- You have received a suspicious email — what to do
Account and billing
Who to contact, and the fastest way to get an answer.
- Who to contact, and the fastest way to get an answer

Still stuck?

Our support team is in Adelaide and answers the phone.

Get a quote Call 08 7089 0718