Help centre
Getting started
What to expect when you join us, and what we need from you.
What we need from you before we install your phone system
A list of every phone number you own, who currently supplies them, and a recent bill. Gathering these before we start is the single biggest thing that keeps an install on schedule.
What happens on cutover day
Your numbers move to the new system during a scheduled window, usually in the morning. Calls keep working throughout; there is normally a short period where both old and new can ring.
Still stuck?
Our support team is in Adelaide and answers the phone.