Business grade connectivity
Internet that holds up when the whole office is on it
A residential plan is built for evenings and weekends. A business connection has to carry your phone system, your cloud servers, your backups and every video call at once, on a Tuesday at 10am. We look at what is available at your address, what you actually run over the link, and what happens on the day it drops — then quote the connection that fits, not the one with the biggest headline number.
- Low contention ratios, not a shared residential product
- Symmetrical options so uploads do not become the bottleneck
- Automatic 4G failover available on every connection
- Static IP addressing for VPNs, remote access and hosted voice
Internet
Everything in Business Internet
Business Grade Internet
Not sure which connection you need? The comparison, and how we decide between them.
Learn moreNBN for Business
Business NBN with lower contention, static IP and 4G failover — not the plan that shares capacity with the whole street.
Learn moreFixed Fibre
Dedicated fibre into your building — uncontended, symmetrical, and scalable to gigabit and beyond where fibre is available.
Learn moreSymmetrical Connections
Upload matched to download, so backups, cloud files, video calls and hosted voice stop competing for a narrow lane.
Learn more4G/5G Backup
A second, independent path to the internet that cuts in automatically when the fixed line fails.
Learn moreStatic IP
A fixed public address for your connection — and larger ranges where you host services of your own.
Learn morePrivate & Multi-Site Networks
Join your offices, warehouses and remote workers into one network, with internal traffic kept off the public internet.
Learn more
Why businesses move their connection to us
The fastest option at your address
We check what each carrier can actually deliver to your building before recommending anything, including fibre you may not know is in the street.
Symmetrical speeds
Upload matched to download, so backups, cloud file access and video calls are not fighting each other for the same narrow lane.
A second path to the internet
Business-grade 4G backup that cuts in automatically, so a fibre fault becomes a slower morning rather than a closed office.
Static IP addressing
A fixed address for VPNs, remote access, hosted phone systems, mail and CCTV — and larger ranges where you need them.
More than one site
Private links between offices, warehouses and remote workers so internal traffic never touches the public internet.
Adelaide support, one bill
The same team that manages your phones and IT owns the connection, so nobody gets to point at someone else when it breaks.
Choosing a connection
Speed is the easy part. Everything else is the decision.
Two connections advertising the same download speed can behave completely differently once thirty people are on them. What separates them is contention — how many other customers share the same capacity — along with upload speed, how quickly a fault gets attended to, and whether there is a second path when the first one fails.
- Contention: how much of the link is really yours at 10am on a Tuesday
- Upload: what your backups, cloud files and video calls actually need
- Assurance: what happens, and how fast, when there is a fault
- Redundancy: whether a single fibre cut closes the office
Voice and internet together
If we run your phones, we care about your link differently
A hosted phone system is only as good as the connection under it. When the same team supplies both, the connection gets configured for voice from the start — quality of service, the right handling of call traffic, and a failover path that keeps calls up. It also means one number to ring when something is wrong, instead of a carrier and an IT provider each explaining that it is the other one.
Also from TelcoCentric
The other half of the picture
Cloud Phone Systems (PBX)
3CX hosted phone systems, contact centre, call reporting, business mobiles and e-Fax — designed, installed and managed from Adelaide.
Explore Phone SystemsBusiness Mobile
Business mobile plans, SIM-only, fleet and IoT SIMs and mobile broadband — one account manager, one bill, and controls that stop the surprises.
Explore MobileManaged IT Services
Support, security, Microsoft 365, backup, cloud hosting and connectivity — looked after by one Adelaide team for a flat monthly fee.
Explore Managed IT
Talk to us about business internet
A short call is usually enough to scope it. No obligation, no call centre.