What our customers say

We would like to extend our sincere thanks to Luke and the entire TelcoCentric team for their exceptional expertise, professionalism and support throughout the installation of our new phone and fax-to-email system. From the outset, the team made what could have been a complex process remarkably straightforward. They took the time to understand our requirements, provided clear and practical guidance, and were consistently available to answer our questions and assist whenever needed. Their extensive knowledge, patience and attention to detail were evident throughout the entire process. They went above and beyond to ensure we had a solution that was not only reliable and efficient, but also perfectly suited to our business needs. We were particularly impressed with the support we received when relocating to a new premises. The transition was handled seamlessly, with the team ensuring everything was coordinated and operational with minimal disruption. The entire TelcoCentric team has been exceptional to deal with; professional, responsive, knowledgeable and genuinely committed to delivering outstanding customer service. It is refreshing to work with a company that takes the time to listen, provides personalised solutions and consistently goes the extra mile for its customers. A special thank you to Luke and the whole TelcoCentric team for making the entire experience so seamless and for looking after us every step of the way. We are extremely pleased with our new system and would have no hesitation in highly recommending TelcoCentric to anyone looking for a professional, reliable and customer-focused telecommunications provider. Thank you again, Luke and the TelcoCentric team, for your outstanding service. ⭐⭐⭐⭐⭐

We recently brought our phone system into the 21st century, and the switch has been fantastic. From the first call, the team was responsive, professional, and genuinely helpful in getting everything set up. The onboarding process was smooth and well communicated — no confusing back-and-forth, no chasing people for updates. They walked us through each step clearly and made sure everything was working correctly. Even when we changed our plan partway through, the team was ready and willing to help at every point — nothing was too much trouble. What really stood out was the customer service. Every query we had was answered quickly, and the team clearly knew what they were doing. It's rare to find a provider that's this easy to deal with, especially for a business switch that can often be a headache. Highly recommend if you're looking for a telco provider that actually delivers on service and support.

The whole team at TelcoCentric have been fantastic. The support we've received throughout the process has been great. Definitely recommend!

We recently engaged Telcocentric to install our new phone system, and the experience exceeded our expectations from start to finish. The team was professional, knowledgeable, and highly responsive throughout the entire process. They took the time to understand our business requirements, provided clear recommendations, and delivered a seamless transition with minimal disruption to our operations. The installation was completed efficiently and on schedule, and their training and ongoing support have been exceptional. We would highly recommend Telcocentric to any business looking for a professional telecommunications provider. Thank you to the entire Telcocentric team for a fantastic job and for making what could have been a complex project straightforward and stress-free. Mark Lenartowicz Proficient Fire Protection

We have fantastic experience with telcocentic, their team is professional and incredibly knowledgeable. They made the process seamless and stressfree.

Great company to deal with, service and support is absolutely first class, have landline phones, mobiles and internet with these guys and it's a breeze. Highly recommend.

The team at TelcoCentric go above and beyond! If we have an issue, which can happen with the good old internet, they are either remotely sorting it for us or sending someone out. Couldn't recommend them highly enough! Thanks Ari and Jake especially although it is the whole team I'm sure.

Luke and the team (Lee, Maruf and support crew) have been a great help setting up our phone system for our trade company in NSW with 35+ staff. They have been very responsive and helpful and it’s probably been the smoothest transition between phone systems I’ve ever had. Thanks team! I’m looking forward to working with you from now on.

Great company to deal with

I just wanted to share my experience working with your team. Everyone I interacted with was polite, friendly, and helpful. I've heard nothing but positive feedback from others who have worked with them as well. The team is very responsive and adaptable, making my experience great. Thank you for the excellent service!

Yaser and his team of professionals go above and beyond for their clients. The work they perform is of the highest quailty. I would recommend their services to anyone that is looking for new phone systems and cloud based servers. God bless these guys, they saved our business! Make sure you give them a try you will never look back. Thank you again.

We have had nothing but amazing service. Got a reliable phone system and we have managed to increase Sales by an average of 86% per month. We are now looking at adding additional services

Highly recommend Luke and the team at TelcoCentric. These guys certainly know the definition off "customer service" and do it very well.

The whole team have been amazing! Responsive, quick and positive. The phone system is easy to use and provides transparency to our business, and so good to have a local team to call at any time for support.

TelcoCentric's personal touch in the roll out of our new cloud based system was second to none. The fact that every time we had a question our call was answered immediately, and answers were forthcoming - was a very different experience to any other telecommunications company we have dealt with. Highly recommend!!

The experience of changing telco providers was seamless thanks to Jake. Nothing appeared to be an issue. TelcoCentric are local, cost effective and most importantly they fixed our problem!

Quick service, trustworthy and no problem is ever to big or too small for the team at Telcocentric. Yaser is super helpful, always available and most of all he understands my IT/Phone problems and always goes above and beyond to help me and my colleagues. Would highly recommend Yaser and the team at Telcocentric.

We needed a modern phone system to keep up with the demands of a busy plumbing business. TelcoCentric were helpful, knowledgeable and acted quickly to get us set up and up to speed without interruption to our clients and schedule. They respond to our queries promptly and nothing is too much trouble. I would highly recommend their services and their team.

Sorted all our telephone and computer issues out. Friendly & prompt service. Highly recommend

Luke and his team where very helpful all the way with change to the new phone system Yealink very smooth transition to new phones Thanks team

Great customer service

My experience with TelcoCentric, initially Luke and then Ash, has been excellent. They are very professional, knowledgeable and friendly. I would highly recommend them.

Couldn't recommend the team at Telcocentric more highly - great bunch of people, nothing is ever too hard from an IT support perspective and their 3CX VOIP phone solution is fantastic, and they are experts at supporting it!

Ash and team is very supportive. They set up our business phone system very quickly with resonalble price . Highly recomended

TelcoCentric are amazing, the team are so friendly and helpful - Ash in particular dropped everything to come help sort out a problem - we would be lost without them!

After constant issues with previous providers we decided to give these guys a go, they promised a lot and delivered on everything +. That was over four years ago and I am still impressed by their service and support, going above and beyond to ensure their products work and suit our needs.

Great to deal with, very informative and professional.

Great service, great team.

Ash and the team were amazing. At the end of 2021, with only a few days notice, they on boarded our whole team on to a new phone system with barely a hiccup. The system has been fantastic, intuitive and generally easy to use - even for some of our less technically savvy staff - and the customer service has been A+. Thank you.

TelcoCentric offered us a reliable SIP service, smooth onboarding, really good support and all for a better price than our old 'budget' carrier. What's even better is that they sell & support 3CX, the best & most flexible VoIP PBX I've ever seen! I can't recommend TelcoCentric highly enough.

Very professional and efficient service that will help save us money and make us more efficient.

Luke has been absolutely amazing with our office setup! The customer support is exceptional. I would highly recommend TelcoCentric!

Thank you to Luke and his team at Telcocentric for helping my Business. after a year of nightmares with another major telephone company causing headaches and stress. The new system with lots more features for two busineses in one premises with same number, Telcocentric has made this part of my business so easy. A very Big THANK YOU

Service is always above and beyond. Luke and his team will always help you anyway they possibly can. Highly recommended.

We are extremely happy with Luke and his team. His ‘can do’ approach and ability to execute quickly has been a great asset to our small business. The phone system he provided us has is a vast improvement on our previous SIP system and the support Luke provides is fantastic. We highly recommend Luke and the team from Telcocentric.

My company Has been working with Luke for over 5 years looking after our mobile phones. 12 months ago, Luke convinced me to relook at my then current land line system and compare it to the 3CX Phone System. Cost wise it showed a massive saving, he had always been honest in our past dealing so I decided to give it a go. I haven’t looked back! I am so glad that Luke convinced me, it has been a great financial saving and a much better than expected total phone solution for my business and staff. I can highly recommend Luke and the team at TelcoCentric for your Phone System Solution.

We were ready to give up on our 3CX Phone System until we met Luke and Yaser from TelcoCentric. They showed us that when its set up correctly 3CX is a brilliant system. They were even able to integrate the phone system with our CRM which we didn’t know could be done. We are very happy with all the support we have received so far and look forward to a long partnership. Sincere thanks from the team at Access Datacom.