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3CX hosted PBX

Hosted Phone System

A hosted phone system is NBN-ready and loaded with handy features. The entire system runs in the cloud and operates all your office phones through the internet, giving you enormous flexibility to connect from any site — without the traditional burden and limitations of an on-site phone system.

  • Always on and available
  • Unlimited support
  • Built-in redundancy and backups
  • SIP trunking and numbers included
Get a quoteCall 1300 718 857
IP desk phone and mobile softphone connected to a cloud PBX

Titanium 3CX Partnertop six in Australia

Why choose us

Mobile PBX app

Stay connected on your mobile with your office extension.

Number portability

We safely migrate your existing numbers.

Auto attendant

Direct call flow with a professional auto attendant.

PBX anywhere

Our phone system is accessible from almost any device.

HD voice quality

The highest call fidelity available.

Unified communications

Do more than just call — chat, video and web meetings.

A Titanium 3CX partner, and one of the top six in Australia

Titanium is 3CX’s highest partner tier. In practice it means our engineers are certified on the platform, we escalate directly to the vendor rather than through a distributor, and we see fixes before they are general. The 3CX platform is deeply configurable, so the phone system works the way your business already works rather than the other way around.

One platform for calls, chat, video and web meetings

We do not rely on a bulky phone system at your premises — the platform is entirely in the cloud, backed up and always online. Mobile apps, web apps, desktop apps, and of course the handset on the desk.

SIP trunking and numbers, included rather than sold separately

The lines and numbers that connect your phone system to the outside world come as part of the system. We port your existing numbers, provision the trunks, and size the channels to how your business actually calls — so there is one supplier, one bill, and nobody pointing at anybody else when something needs fixing.

It talks to the systems you already use

Calls can pop the right customer record, log themselves against the right ticket, and click to dial from inside the tools your team already has open. We integrate with common CRM and ticketing platforms, and where there is an API we will usually make it work.

Proactively managed, from Adelaide

We do not wait for you to notice. The system is monitored, patched and reviewed by the same local team that installed it, and when something needs attention you generally hear it from us first.

Frequently asked questions

Still have questions?

Talk to a local specialist — no call centre, no scripts.

Contact us

Industries

Hosted Phone System for your industry

  • Healthcare & Allied Health

    Medical, dental and allied health practices that cannot afford a phone that rings out or a record that is not there.

    See how we help

  • Legal & Professional Services

    Law, accounting and advisory firms where confidentiality, billable time and reliable communication are non-negotiable.

    See how we help

  • Construction & Trades

    Builders, trades and contractors with a team on the road, a site office that moves, and jobs that cannot wait for IT.

    See how we help

  • Retail & Hospitality

    Shops, venues and multi-site groups where the point of sale, the internet and the phones must stay up through service.

    See how we help

  • Real Estate & Property

    Agencies and property managers who live on the phone, work from open homes, and cannot lose a lead.

    See how we help

  • Not-for-profit & Community

    Charities, associations and community organisations that need enterprise reliability on a member-funded budget.

    See how we help

What our customers say

Reviews as published, with a link back to the original.

  • Great company to deal with, service and support is absolutely first class, have landline phones, mobiles and internet with these guys and it's a breeze. Highly recommend.
  • Luke and the team (Lee, Maruf and support crew) have been a great help setting up our phone system for our trade company in NSW with 35+ staff. They have been very responsive and helpful and it’s probably been the smoothest transition between phone systems I’ve ever had. Thanks team! I’m looking forward to working with you from now on.
  • Yaser and his team of professionals go above and beyond for their clients. The work they perform is of the highest quailty. I would recommend their services to anyone that is looking for new phone systems and cloud based servers. God bless these guys, they saved our business! Make sure you give them a try you will never look back. Thank you again.
  • The whole team have been amazing! Responsive, quick and positive. The phone system is easy to use and provides transparency to our business, and so good to have a local team to call at any time for support.
  • TelcoCentric's personal touch in the roll out of our new cloud based system was second to none. The fact that every time we had a question our call was answered immediately, and answers were forthcoming - was a very different experience to any other telecommunications company we have dealt with. Highly recommend!!
  • The team at TelcoCentric go above and beyond! If we have an issue, which can happen with the good old internet, they are either remotely sorting it for us or sending someone out. Couldn't recommend them highly enough! Thanks Ari and Jake especially although it is the whole team I'm sure.
  • We would like to extend our sincere thanks to Luke and the entire TelcoCentric team for their exceptional expertise, professionalism and support throughout the installation of our new phone and fax-to-email system. From the outset, the team made what could have been a complex process remarkably straightforward. They took the time to understand our requirements, provided clear and practical guidance, and were consistently available to answer our questions and assist whenever needed. Their extensive knowledge, patience and attention to detail were evident throughout the entire process. They went above and beyond to ensure we had a solution that was not only reliable and efficient, but also perfectly suited to our business needs. We were particularly impressed with the support we received when relocating to a new premises. The transition was handled seamlessly, with the team ensuring everything was coordinated and operational with minimal disruption. The entire TelcoCentric team has been exceptional to deal with; professional, responsive, knowledgeable and genuinely committed to delivering outstanding customer service. It is refreshing to work with a company that takes the time to listen, provides personalised solutions and consistently goes the extra mile for its customers. A special thank you to Luke and the whole TelcoCentric team for making the entire experience so seamless and for looking after us every step of the way. We are extremely pleased with our new system and would have no hesitation in highly recommending TelcoCentric to anyone looking for a professional, reliable and customer-focused telecommunications provider. Thank you again, Luke and the TelcoCentric team, for your outstanding service. ⭐⭐⭐⭐⭐
  • We recently brought our phone system into the 21st century, and the switch has been fantastic. From the first call, the team was responsive, professional, and genuinely helpful in getting everything set up. The onboarding process was smooth and well communicated — no confusing back-and-forth, no chasing people for updates. They walked us through each step clearly and made sure everything was working correctly. Even when we changed our plan partway through, the team was ready and willing to help at every point — nothing was too much trouble. What really stood out was the customer service. Every query we had was answered quickly, and the team clearly knew what they were doing. It's rare to find a provider that's this easy to deal with, especially for a business switch that can often be a headache. Highly recommend if you're looking for a telco provider that actually delivers on service and support.
  • The whole team at TelcoCentric have been fantastic. The support we've received throughout the process has been great. Definitely recommend!

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Ready to talk about hosted phone system?

Tell us what you have today and what is not working. We will come back with a plain-English recommendation and a quote.

Get a quoteCall 1300 718 857